Considerations/ Policies
- Alcohol is not recommended prior to or after your spa visit.
- We reserve the right to refuse services to any guest at any time.
- In the event that guests arrive late, appointment times may be abbreviated. Guests charged full price for shortened services.
- Spa/Residence/Teton Club amenities, hot tub, Eucalyptus steam room, are solely for use of spa guests with scheduled services.
- Same day appointment changes are difficult to accommodate. Therapists are often booked back-to-back unable to shift at short-notice or may have clients elsewhere they need to get to.
- We are not able to make same-day cancellations in fairness to our commuting service providers.
- Please refrain from reserving when you are ill. The spa is not the place to visit when under the weather. We may ask you to reschedule with applicable fee. We do not want to expose guests and therapists to illness.
- Children under 17 must be accompanied by parent/guardian. Consult, Permission & Consent Form Required.
- 24 – Hour cancellation. 100% of service in event of cancellation. You may substitute a member of your group to fill the space. TC Members, it is the responsibility of the initial booked client to ensure service is paid in full. Thank you for understanding you will be required to pay for scheduled services.
- Same day bookings are considered confirmed and are not cancellable.
